Accessibility Statement

Our Commitment

FOXTRA AI PTY LTD (ABN: 90 690 257 508) trading as Foxtra is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive experience that meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards.

Company: FOXTRA AI PTY LTD

ABN: 90 690 257 508

Address: U217 14 Lexington Drive, Bella Vista, NSW 2153

Contact: 0422 222 444

Accessibility Features

Our website and services include the following accessibility features:

Visual Accessibility

High contrast color schemes and sufficient color contrast ratios
Scalable text and responsive design for different screen sizes
Alternative text for images and meaningful alt attributes
Clear typography and readable font sizes
Visual indicators for interactive elements

Navigation & Interaction

Keyboard navigation support for all interactive elements
Logical tab order and focus indicators
Skip links for main content areas
Consistent navigation structure
Accessible form controls and labels

Content & Structure

Semantic HTML markup and proper heading hierarchy
Descriptive link text and meaningful page titles
Structured content with clear sections and headings
Accessible tables with proper headers and captions
Error messages and form validation feedback

Assistive Technology

Screen reader compatibility
ARIA labels and landmarks for complex interactions
Voice control and speech recognition support
Compatibility with assistive devices
Alternative formats for multimedia content

AI Services Accessibility

Our AI-powered services are designed with accessibility in mind:

AI Chat Agents

Voice-to-text and text-to-speech capabilities
Multiple communication channels (text, voice, video)
Clear conversation flow and context awareness
Alternative response formats (text, audio, visual)
Customizable interface for different accessibility needs

Website Development

Accessible website design and development
WCAG 2.1 AA compliance implementation
Responsive design for all devices and screen sizes
Accessibility testing and validation
Ongoing accessibility maintenance and updates

Mobile Applications

Native accessibility features integration
Voice control and gesture support
Adaptive layouts for different screen sizes
Accessible touch targets and navigation
Platform-specific accessibility guidelines compliance

Browser and Device Support

Our website and services are designed to work with:

Browsers

Chrome (latest versions)
Firefox (latest versions)
Safari (latest versions)
Edge (latest versions)
Mobile browsers

Assistive Technologies

Screen readers (NVDA, JAWS, VoiceOver)
Voice recognition software
Switch navigation devices
Magnification software
Alternative input devices

Devices

Desktop computers
Laptops and tablets
Mobile phones
Assistive devices
Smart TVs and other platforms

Accessibility Testing

We regularly test our website and services for accessibility compliance:

Testing Methods

Automated Testing: Using accessibility testing tools and validators
Manual Testing: Human evaluation of accessibility features
User Testing: Testing with users who have disabilities
Expert Review: Accessibility consultant reviews
Ongoing Monitoring: Regular accessibility audits and updates

Standards Compliance

WCAG 2.1 AA: Web Content Accessibility Guidelines
Section 508: US Federal accessibility standards
ADA: Americans with Disabilities Act compliance
EN 301 549: European accessibility standard
DDA: Australian Disability Discrimination Act

Known Limitations

While we strive to make our website and services fully accessible, we acknowledge that some areas may have limitations:

Third-party content and embedded services may not be fully accessible
Some complex interactive elements may require keyboard navigation improvements
Older browser versions may have limited accessibility support
Certain multimedia content may require additional accessibility features

Feedback and Support

We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Contact Information

Accessibility Officer:

admin@foxtra.ai

0422 222 444

Technical Support:

support@foxtra.ai

U217 14 Lexington Drive, Bella Vista, NSW 2153

Response Time

We aim to respond to accessibility feedback within 5 business days and will work with you to resolve any accessibility issues.

Alternative Access Methods

If you need assistance accessing our content or services, we offer several alternative methods:

Communication

Phone support: 0422 222 444
Email assistance: support@foxtra.ai
Live chat during business hours
Video calls with screen sharing
Alternative document formats

Service Delivery

Custom accessibility solutions
Alternative interface designs
Accessible documentation and training
Dedicated accessibility support
Flexible service delivery methods

Ongoing Commitment

Accessibility is an ongoing commitment at Foxtra. We continuously work to:

Monitor and improve accessibility compliance
Stay updated with accessibility standards and best practices
Train our team on accessibility principles
Incorporate accessibility into all new developments
Regularly review and update our accessibility policies
Engage with the accessibility community for feedback and guidance

Legal Compliance

Our accessibility commitment aligns with applicable laws and regulations:

Disability Discrimination Act 1992 (Australia): Ensuring equal access to goods and services
Web Content Accessibility Guidelines (WCAG) 2.1: International accessibility standards
Accessible Technology Act: Promoting accessible technology adoption
Universal Design Principles: Designing for the widest possible audience

Last updated: December 19, 2024

This accessibility statement will be reviewed and updated regularly to reflect our ongoing commitment to digital accessibility.